In-store or online - its the same team giving expert advice and assistance
This is what you say...
"I just wanted to say a huge "THANK YOU for the amazing service you have. I placed an online order last weekend for the above Bra and I received it here in Portugal on Tuesday of this week! That's amazing. Thank you so much.
I am very pleased with the Anita Bra range and great Ancona Bra in particular, I shall most definitely be using your company again and recommending you to my friends."Kathleen O.
"Many thanks for the prompt service I have received from your company, my order of the black bra and a gel fillet arrived yesterday. Happily I can tell you I am delighted with the result and am now looking forward to my next outing when I will use one of my new bras and fillet filling. Thank you again for your kindness, great service and lovely products. I will use your company again with great confidence that the product, service and speed with which matters are dealt with are second to none". Diane.
"Good afternoon charming ladies. A speedy note to thank you for all the care and attention yesterday and to let you know how much your helpfulness was appreciated. Hospitality, with that welcoming coffee on a horribly rainy morning, just hit the right spot. Deborah and I thoroughly enjoyed our session, are delighted we found you and feel the fitting expertise, dispensed with such a kind and caring attitude, made the visit not only very successful but also very pleasant. Altogether, a tremendously enjoyable outing."Deborah and Dorothy
"I first met Geraldine about 3 years ago. My bras were uncomfortable and the wrong size. Once Geraldine sorted me out it was like a revelation. I had never worn underwired bras before but when you have an expert looking after you it makes a difference. I now only buy my bras from Geraldine". Laura B.
"Finally! someone (Jamu) who knows how to make good fitting,comfortable mastectomy bikinis! I love this bikini- fits in all the right places,comfortable and covers up the bits needed to be covered up - totally recommend it !". Jane.
"So glad I came across Betty and Belle! I live in France and my little package arrived in sound order. And the strapless Wacoal bra is a gem! I can't recommend it enough! Even with my E cup. I am very happy customer. Service is impeccable. I will certainly be ordering from here again whenever my undies wardrobe requires me to do so. Thank you so very much!".Harriet.
"Thank you for making my first time visit to this lovely boutique relaxing and enjoyable. From the start I felt at ease and able to talk about why I was there. Awesome customer service - couldn't do enough to help me. Beautiful shop with beautiful ladies. Amanda and Geraldine are so helpful and VERY PROFESSIONAL. It is lovely to wear bras that fit me. I have already had my second visit and there will be many more in the future."Kim.
"Shocked, frightened and fearful that life will never be the same again are just some of the powerful emotions experienced by someone dealing with a breast cancer diagnosis.To cope with these a degree of acceptance has to follow and in my case trying to make things as good as they can be. This is where I feel so pleased to have found Betty and Belle where Geraldine and her team have developed an environment where their sensitivity, understanding and product knowledge ensure everybody enjoys a bespoke service whatever their issues or concerns.Visiting the shop provides a welcome opportunity to discuss options which will improve and enhance your self-image, at a time when it is at its lowest ebb due to surgery and treatment.I have been a grateful customer of the shop for a number of years and despite two breast cancer diagnoses and mastectomy surgery, always leave my appointment at the shop feeling I have received another vital, yet enjoyable, 'treatment' in my breast cancer journey - that is, a boost to my self-confidence, the best products, and sensitive people who listen and care. This is much more than 'retail therapy'! Thank you".Sally.
"I have not been looking at the website for a while as I am lucky enough to be able to visit Betty & Belle whenever I want. My last comment has disappeared under a long list and I am not surprised as the service and care you receive from Geraldine and her ladies is second to none. Keep it up, you are the best and you always leave the shop feeling fantastic xx." Angela, Manchester.
"I thought I must just email to say I have just been to see Geraldine at Betty and Belle and it was fantastic. I know my problems are not at the severe end of the spectrum, but to me the difference in size and the discomfort of bras was real enough. Geraldine was amazing, she made me feel relaxed, normal and agreed with me that improvements could be made. I came away very satisfied and comfortable. My husband was impressed that the new bra was not what he was expecting, not scaffolding but pretty and lacy. I just wish I had gone to see her sooner. Next stop more bras and a swimsuit!." Fiona, Macclesfield.
"I would highly recommend anyone to go there for any type of bra fitting. recently had a masectomy and needed to be fitted with a masectomy bra. I cannot praise this shop enough, the staff and the owner were so helpful, considerate and supportive. I'm a large lady but they completely put me at ease." Margaret. J.
"Great service, good choice and pretty bras for big girls. Yippee !!". Anon
"I have now purchased 3 bras from bettyand belle as a larger lady had a draw full of mastectomy bras that didn't fit. no longer the service is great and the easy to use wouldn't shop anywhere else now."Julie.
"I was so uncomfortable with my existing bras and I was beginning to think another joy of getting old. I visted Betty & Belle and had a consultation with Geraldine and within seconds I knew she was my saviour. I had never worn underwired bras, had many preconceptions, but Geraldine knew. I walked out in the bra I tried on, went shopping, bought new clothes, because I did feel like a new woman. Several weeks on I am so comfortable wearing my underwired."LB
"I visited your shop 14th July. You fitted me with two new mastectomy bras which I was thrilled about. I would like to thank you most sincerely for all of your help, your caring and humour, and boosting my confidence. You do a fantastic job. Thank you so much".Sylvia, Lincolnshire
"I wanted to drop you a note to say thank you for your positivity, professionalism and encouragement. I came to you with my problem after being rejected for a breast reduction on the NHS and you made my way of thinking so much clearer after talking to me about other options, as well as the time you spent trying all the different styles and makes of bra to ensure the best ones for me.I have to say I left Betty and Belle feeling relieved and so much more positive about myself and the future and I will highly recommend you to friends, colleagues and family members. A very happy customer." Carole S.
"Thank you, thank you, thank you, never before have I come away from a shop feeling so happy and confident, Geraldine you are an amazing, professional lady, as is Catherine. I am so excited that at last I have a breast form that fits and bras that fit lovely too. A long journey but worth it, so welcoming and it was great that someone actually listened and understood what I needed. It was was worth the trip and the expense. Its a good job I don't live nearer I would definitely be in several times to pick out new underwear. to be honest I don't think distance will stop me, now I know that i have the correct size at last, an enjoyable experience, didn't feel at all embarrassed I actually felt for the first time since my diagnosis like me again, a woman, not a patient with cancer. Thank you. xx"R. Norwich.
"After years of no confidence and then being told I had pectus excavatum I eventually saved up to pay for a breast enlargement to finally get the confidence and breast size I had longed for all these years. When I had my consultation I was devastated to find that due to the pectus excavatum I was unable to have the operation done, this set me back massively. It was then that my doctor recommended me to Betty and Belle, this was the best advice I have ever been given!! Geraldine was amazing from the minute I stepped foot in the door, she set my mind at ease and immediately set to work to restore my confidence and eventually correctly size me (after years of being told that I would never fit a bra correctly) I ended up coming out of there feeling amazing and to my amazement being sized at the same size I was about to pay £4500 to get!! Her advice and expertise shone through and you could tell she knew exactly what she was talking about. If anyone is in any doubt just visit the shop, you won't be disappointed and will never shop anywhere else for your underwear!! I come out with 3 bras, a bikini, push up pads and matching underwear (best money I have spent in a long time) thanks so much and see you soon :-))". Lyn R
"What to say about Betty & Belle. I don't think anything I say would be able to convey just how happy I am that I came across Betty & Belle whilst using a Google Search for Mastectomy Swimwear, because up until then, I have to admit I hadn't heard of you. But I know you now, and can honestly say that you have made a holiday I was looking forward to, one now that I can't wait to get to. For the first time in 5 years, I'm wearing a bikini - well 2 actually, both purchased from Betty & Belle, and I have to admit, I look and feel good in them, something I never thought I would be
able to say ever again. They are so great in both style and quality, that I also purchased some new silicone breast forms for swimming, which I'm also really pleased with. On top of this, I couldn't have asked for better customer service, from keeping me up to date on the status of my orders by email, to spending time chatting with me on the phone and ensuring that I was happy with everything. Thank you so much to Geraldine and Anne and all involved with Betty & Belle. You now have a new, regular customer. Why would I want to go anywhere else. Thankyou". Zia.
"Had to say a big thank you to the staff at Betty and Belle. I needed a bikini top, I know it's December, butI am going away Saturday. The girls ordered one for me and had it delivered to the shop within days. Couldn't thank them enough. The service and products are second to none. I have been to Betty and Belle 3 times now to purchase items and will be doing so in the future. Thanks girls xxx". Carol. Manchester.
"Fantastic mail order service. Now that I know a size and make that really fits I won't be going anywhere else. Delighted with my new bra selection."IH. Scotland
"I am so glad I found your website while searching for a mastectomy bra The service I received from Geraldine was first class . Such personal care and attention is sadly lacking in retail today.I will only use you now for all my future purchases and hope to get over the pennines one day soon to meet you personally. Many thanks again". Ann West. West Yorkshire.
"Finally, after 40 years of pain and misery with ill-fitting bras I have found 'the one'!! If you are a big lady you will know what I am talking about! I am absolutely delighted with the Anita bra - made in Germany. I thought it might take ages to order, but not at all - it was delivered very quickly. The Anita bra is so comfortable and supportive. No digging
on the shoulders, no rolling up under the arm pits, it feels as if I haven't got a bra on! Now I will never wear anything else. The customer service at Betty and Belle is first class. Geraldine was very helpful with cup size advice. If only other shops could get this right and understand that this is what makes customers come back. I immediately bought 3 more bras and 3 for a friend. Thank you Betty & Belle - another very happy customer." Anon
"I received my order yesterday and am really pleased with my swimming costume - many thanks for the quick, courteous service!". Lina.
"Excellent service for Wacoal bras I could not find on other sites." Sarah.
"I just want to say thank you for the bras that I got from you. I had a bi-- lateral mastectomy in January of this year, after only being diagnosed two weeks before Christmas. Although it has been a great shock I am glad that I had it done so quickly as I did not have time to dwell on it. All the tissue tests showed that I did not need either Chemo or Radio therapy I am on Letrazole, which is an anti hormone pill, for 5yrs. I feel so lucky. I have been unable to be fitted with a proper prosthetic yet as I had a spot of bother with my wound but I am wearing the "softies" I just want to comend you on your lingerie selection, the bras are so pretty and help make me realize that I can feel feminine even without boobs. You are doing a wonderful job ladies, many thanks, I will be dealing with you again". Sheila. Manchester
"After Purchasing Wacoal in the US I''ve had some difficulty in U.K finding this brand. A and after a lot of searching with no luck I came across Betty and Belle. WOW. All I can say is Fabulous, Friendly, Helpful and a pleasure to deal with. A big thank-you." Julie. Coventry.
"I am absolutely thrilled with my new bathing suits. They are awesome!! It is so difficult to find a decent bathing suit, especially in North America. I was nervous about ordering without trying it on but your online ordering system worked fabulously, the bathing suits arrived very quickly (in time for my trip). And better yet, they fit perfectly!! Thank
you Betty and Belle. You have a customer for life." Mary G. Canada
"I visited the shop for the first (but not the last!) time on Wednesday. The attention I received from the first moment (welcome cup of coffee) to the last (walking out with three perfectly fitting bras and a swimsuit) was second to none. I was treated very sensitively which was comforting following the tribulations of breast surgery and subsequent lack of self-confidence. Sue was brilliant and made the whole experience very easy for me. I cannot recommend you enough." M. B., Chester.
"What an amazing experience! During my visit I was treated with sensitivity and reassurance. Nothing was too much trouble and Susan worked so hard to ensure that the correct fit was achieved. I left the shop with increased self esteem and a great sense of relief that I too could wear comfortable and pretty underwear. Wherever you live, it is worth making an appointment and travelling to visit Bette and Belle. You will not be disappointed." Veronica Shropshire.
"I have had problems finding E cup bras for the past four years, very few and far between. finally I have found a great site in betty and belle. The service has been fantastic from ordering to receipt of my order today. Two nice emails from geraldine along the way and wrapped in pretty pink tissue paper with "love lingerie" stickers. Made me feel more feminine just opening the parcel. Thank you so much geraldine and team, I will definitely be ordering from you again." Pam. Ceredigion
"Beautiful, well made and well fitting bras and as always excellent personal service and classy packaging". Mary, Cambs.
"Best bra shop ever and on my doorstep - wonderful service, Geraldine has such excellent knowledge and I never feel pressured to buy anything - I look slimmer in better fitting bras and swimwear and it has increased my confidence - have recommended it to all my friends." Sam
"Thank you for an efficient and friendly online service. Items arrived beautifully packaged too." Jacqueline. Surrey.
"Have recently received a post mastectomy bikini with trepidation as this is the first one I have had, I was pleasantly surprised, feel really confident now about going on holiday. Service was great and web site easy to use. Many thanks for all your help." Julie
"I have received my nursing bras! Both came, packed pretty and fitted perfectly! The service was brilliant! I shall be ordering from now on and passing on website details to my pregnant friends! Thank you once again x x x". Stephanie.
"Easy to follow website and the goods promptly dispatched together with well above expectations as far as personal attention was concerned. A pleasure to do business, and my wife will enjoy her Christmas present. Well done ladies." Michael.
"Dear Geraldine and Sue, thank you so much for the lovely pink-wrapped packages that arrived safely today. Your advice and support have been invaluable in helping me come to terms with having a mastectomy, and helping me get back into training for my next triathlon. No more tears in the High Street shops--I'm coming to Betty & Belle in the New Year to buy some more lovely bras and sports kit." Jennifer
"Thank you so much for my top ladies! You've blown me away with not only your service but the product, the packaging and everything! I'll defiantly be telling my friends about you and I'll certainly be getting a few more things myself I think :) ...the look and feel of my swim top is lovely and it flatters my shape nicely; a brilliant buy! Thank you so much for your time and hard work and good luck for the future :) xxx". Sophie-Louise. Cornwall
"What amazing service! A huge selection to choose from, quick delivery and excellent quality beautifully wrapped in pink tissue paper - a lovely touch. Cannot wait to wear my costume; it is easily the most flattering I
have ever bought. Thank you so much and I have already begun to recommend you to my friends and family." Alison. Herts.
"Excellent service! I ordered on line and received my item beautifully packed, prompt and perfect. I would certainly recommend Betty & Belle and would have no hesitation in ordering again. Thank you." Christine.
"I visited your shop today to buy a bra but got something more important, my self esteem back. Please continue with what you are doing for your customers, your making a difference and there is no price tag you can put
on that." Kim. Cheshire.
"Just to thank you for all your help! I'm fitted and kitted out! Fantastic service, lovely ladies and I thought the shop was beautiful! Well done - you don't get service like that too much nowadays. I'll be recommending to my friends! I'm just so impressed with the girls. They were so accommodating and given I was trying on basques etc, made me feel so comfortable! Something the high st is seriously lacking!". Sarah. Wirral
"Hi Geraldine, Thanks so much for all the time and effort you gave on Saturday. It has really lifted my mood. I went out on Saturday night wearing my new lingerie.......feeling great......managed to last a good six hours, three of which involved throwing shapes on the dancefloor......not bad for a girl who has been absent from an underwire for over 18 months. Its great to feel like me again. Thanks again for everything, it really is such an amazing service that you provide." Mandy.
"Having had surgery a few years ago, I have put on some weight and subsequently struggled to find bras that fitted with my new prosthesis (many manufacturers only go up to certain sizes). I found Betty & Belle on a google search and have been absolutely delighted with their service and the approach from Geraldine. Through phone calls and the postal service, Geraldine has been able to suggest alternatives and has helped me find a couple of bras that not only fit me well but meet my requirements in terms of appearance, as being in my early forties, this does count! I am now on the hunt for a swimsuit that Geraldine is helping me with! I would, without hesitiation, recommend Betty & Belle to anyone looking to purchase lingerie, either in person, over the internet or telephone." Zoe.
"Being diagnosed with breast cancer is a traumatic experience for both husband and wife. Linda and I decided we would face the challenges of chemotherapy, surgery and radiotherapy together. We have received much help, kindness and professional expertise along the way so far. At Betty & Belle we met Geraldine, one of the most kind and sensitive people you could wish for. Her expertise and professional advice has been so reassuring and practical. We cannot express how thankful we are to have such a wonderful person guiding us through the complexities of mastectomy bras and prostheses.She is a star and made us feel very welcome and special on our visits." Philip and Linda Carnall
"I have received the bras today. Thank you so much !!! They were just perfect." Desiree. Holland
Just to say a huge thank you for all your help re the bra for my mother - I think it's the best she could have hoped for (having nothing to fill it!) but at 88 she still wants her clothes to sit well and this has helped greatly. She needs the 34 for width. Thanks again for your excellent service." Elizabeth. Aberdeenshire.
"Just wanted to say that visiting your shop today goes down as one of the most satisfying and pleasant shopping experiences I have had. Having such a wonderful choice of beautiful and comfortable bras and being given the time to try them in an elegant sitting room gave me such a lift. The personal attention and helpful advice was much appreciated. All in all the trip over from Sheffield was definitely worth it. Many thanks." Sue. Sheffield
"I wish to thank Kate for her help and advice. I came into the shop about two weeks ago. I walked out wearing my new bra and then received two more in the post, as ordered. Thank you so much for your caring and helpful assistance. I did not feel at all embarrassed. I will definitely recommend your wonderful shop. Once again, thank you." Marilyn L.
"Hi - just a quick mail to thank you very much for sorting me out last Friday - the breast form has made so much difference to my posture, my confidence, how I wear my outfits etc, I am really pleased and should have looked into it years ago! Thanks for your practical and discrete advice, I will certainly recommend you to others." Gillian.
"It would seem that most people have already spoken about the fantastic service and great variety of gorgeous lingerie you stock but I wanted to put in my 2pennorth. I visited Betty and Belle after searching the internet for someone who might be able to help me after a lot of surgery. When I arrived at the shop I was offered a cup of tea and then the most delightful person, Geraldine, took me upstairs and asked me some questions. She made me feel at ease immeadiately and like I was the most important person in the world. She listened and then made suggestions and literally turned my life around by making me feel feminine again. I can't thank all the staff enough but especially Geraldine who has the most amazing empathy and skill at pointing someone in the right direction to buy what they need and what they want. This is not always the same thing but with her creative thinking and tenacity she gets you there maybe not the first or even second time but will keep trying until she and the customer are happy. I have bought 3 bras, 2 soft vests, a stick on prothesis and a prothesis to wear when swimming. If you feel as despairing as I did I recommend you visit Betty and Belle. Thanks again girls, good job." Karen H.
"I just had to write and tell you how pleased I am with the bras which arrived last week. Beautiful packaging and super bras and the first time I have ever been told how to alter pocket sizing which I assume will stop flopping over the dinner table! Our local chain of shops selling mastectomy bras has recently been a victim of the recession. But as they told me( post-mastectomy four years ago) that ladies with mastectomies only wore white bras - I'm not too unhappy as it forced me into finding you and your fantastic range. Many many thanks." Sue W
"Thank you so much for the bra received and so beautifully wrapped it was as if I was receiving a gift from someone. Thank you once again."Carole W.
"Thank you so much for sending on my order so quickly. I took my bra into hospital with me last week, and wore it as soon as the drain was taken out, post mastectomy. It is fantastically comfortable, hence my order for another, as I can hardly wait to get it dried and back on after washing. As soon as I am fitted with a permanant prosthesis, my Hubby is going to bring me to your shop for some indulgent retail therapy, so hope to meet you soon,many thanks." Helen H
"Subsequent to a very successful first visit to your shop this year, I am delighted, but not surprised, to hear about your nomination for two Business Awards. The products and service you offer are outstanding. I have felt ten years younger wearing a truly gorgeous bra, in the correct size, thanks to your assistance." Ruth M
"Not surprised you're getting another award. The shop is lovely, staff wonderful and someone working there who knows what it is to go through this breast cancer journey really helps. I cannot recommend you enough. Hope to see you soon. Someone at Christies should be making compulsory to come and see you!" Judy M
"Dear Kate, just wanted to let you know my daughters wedding on 26/9 went well and thanks to you I felt like my old self. I wore my new bra,which you took time to help select and along with pinning the shoulders on my dress, which I did alter myself, it was a wonderful day. Family and friends commented on how lovely i looked - relaxed and happy, that is with your help as I felt so comfortable. Sorry not very good at expressing myself, so thank you, and good luck with the Startup Awards. xxx" Vivienne M
"I have been visiting your shop since my surgery, earlier this year, and want everyone to know what a fantastic service you offer. Not only do you actually sell bras that fit, but the way you make us customers feel right from entering the front door is amazing. Also the altering service is second to none and not expensive. Carry on the good work and for anyone considering a vist, do it and do it now!!" Angela M
" After 3 years of struggling to get a bra that fits after surgery, I travelled from Surrey to visit Betty and Belle and was delighted that the first bra I tried on was a fantastic fit. I will definitely be doing the trip again ." Marion
" I visited your shop for the first time today. Today was the first time I haven't walked away either in tears or feeling frustrated from yet another unsuccessful "bra" shopping trip. Today was the first time I have felt that somebody really does care how I feel. Can I thank you for today and making me feel like my old self, before I had my mastectomy 15 years ago. It may "only" be a bra that nobody sees, but I know it's right and that's the difference. Thank you once again for your time and patience. " Pauline
"I can't tell you how much it means to me to have a pretty bra that fits perfectly! For the first time in four years im happy with what im wearing. The service I received was well above the call of duty, it was amazing. The care, concern and absolute attention to detail has boosted my confidence and made me feel good once again. Thank you so very very much. x x x x" Jane S
"I visited your shop today,and not once did I feel as though this was going to be yet another waste of time. After many bra shopping trips, I have at long last found a shop that not only made me feel comfortable, but the care and attention I recieved was fantastic. At long last I can have pretty bras that are comfortable for the bigger bust and FIT. Thank you so much for your time and patience, see you all again very soon. xxxx." Alison L.
"Just received my order and wanted to say how delighted I am. It was a very fast efficient service, and the goods were beautifully packaged. Once again thanks for the excellent service." Mary G
"Hi, I recieved my swimming suit thankyou,it is absolutely brilliant!! The best by far,the support and shape is great! Thankyou!" Laura W
"Congratulations on your award - I'm thrilled for you!Thanks for making my mother's day yesterday - she felt very special.Thought to myself, when sat in your shop yesterday, how nice it would be to work in such a beautiful place with such caring people.With love and gratitude." Irene.