Delivery
We use first class post wherever possible, so orders from within the UK should be received within 3-5 days of placing your order.
We endeavour to maintain up to date stock levels on the website. In the event that you order an item which is out of stock, we will place the order direct with our suppliers and UK delivery will take 5-7 days.
Delivery Charges are based on the weight of the package and destination and are calculated in the check out process.
Returns
Return of any faulty products will receive a full refund.
We also accept general returns. Goods must be returned to us within 21 days of delivery. We do ask that you ensure that all returned products are in re-sellable condition, and have their tags and original packaging intact. Please give us a call to discuss any problems on 0161 929 1472.
We do not provide free post and packaging for returns.
For hygiene reasons we are unable to accept returns on intimate items (such as briefs etc) or self adhesive products.
Complaints
We really do aspire to provide a great customer experience. If you do wish to complain we would prefer if you would call us so we can sort things out. Otherwise please write to us at:
Betty and Belle
35 Oxford Road
Altrincham
WA14 2ED
Or e-mail us at: info@bettyandbelle.co.uk
About Us
Registered in England and Wales Company no.6085420.
Our registered office is 35 Oxford Road, Altrincham, Cheshire WA14 2ED.
VAT Registration No : 910246561
Many Thanks
Geraldine