This is what you say...
"It would seem that most people have already spoken about the fantastic service and great variety of gorgeous lingerie you stock but I wanted to put in my 2pennorth. I visited Betty and Belle after searching the internet for someone who might be able to help me after a lot of surgery. When I arrived at the shop I was offered a cup of tea and then the most delightful person, Geraldine, took me upstairs and asked me some questions. She made me feel at ease immeadiately and like I was the most important person in the world. She listened and then made suggestions and literally turned my life around by making me feel feminine again. I can't thank all the staff enough but especially Geraldine who has the most amazing empathy and skill at pointing someone in the right direction to buy what they need and what they want. This is not always the same thing but with her creative thinking and tenacity she gets you there maybe not the first or even second time but will keep trying until she and the customer are happy. I have bought 3 bras, 2 soft vests, a stick on prothesis and a prothesis to wear when swimming. If you feel as despairing as I did I recommend you visit Betty and Belle. Thanks again girls, good job." Karen H.
"I just had to write and tell you how pleased I am with the bras which arrived last week. Beautiful packaging and super bras and the first time I have ever been told how to alter pocket sizing which I assume will stop flopping over the dinner table! Our local chain of shops selling mastectomy bras has recently been a victim of the recession. But as they told me( post-mastectomy four years ago) that ladies with mastectomies only wore white bras - I'm not too unhappy as it forced me into finding you and your fantastic range. Many many thanks." Sue W
"Thank you so much for the bra received and so beautifully wrapped it was as if I was receiving a gift from someone. Thank you once again." Carole W.
"Thank you so much for sending on my order so quickly. I took my bra into hospital with me last week, and wore it as soon as the drain was taken out, post mastectomy. It is fantastically comfortable, hence my order for another, as I can hardly wait to get it dried and back on after washing. As soon as I am fitted with a permanant prosthesis, my Hubby is going to bring me to your shop for some indulgent retail therapy, so hope to meet you soon,many thanks." Helen H
"Subsequent to a very successful first visit to your shop this year, I am delighted, but not surprised, to hear about your nomination for two Business Awards. The products and service you offer are outstanding. I have felt ten years younger wearing a truly gorgeous bra, in the correct size, thanks to your assistance." Ruth M
"Not surprised you're getting another award. The shop is lovely, staff wonderful and someone working there who knows what it is to go through this breast cancer journey really helps. I cannot recommend you enough. Hope to see you soon. Someone at Christies should be making compulsory to come and see you!" Judy M
"Dear Kate, just wanted to let you know my daughters wedding on 26/9 went well and thanks to you I felt like my old self. I wore my new bra,which you took time to help select and along with pinning the shoulders on my dress, which I did alter myself, it was a wonderful day. Family and friends commented on how lovely i looked - relaxed and happy, that is with your help as I felt so comfortable. Sorry not very good at expressing myself, so thank you, and good luck with the Startup Awards. xxx" Vivienne M
"I have been visiting your shop since my surgery, earlier this year, and want everyone to know what a fantastic service you offer. Not only do you actually sell bras that fit, but the way you make us customers feel right from entering the front door is amazing. Also the altering service is second to none and not expensive. Carry on the good work and for anyone considering a vist, do it and do it now!!" Angela M
" After 3 years of struggling to get a bra that fits after surgery, I travelled from Surrey to visit Betty and Belle and was delighted that the first bra I tried on was a fantastic fit. I will definitely be doing the trip again ." Marion
" I visited your shop for the first time today. Today was the first time I haven't walked away either in tears or feeling frustrated from yet another unsuccessful "bra" shopping trip. Today was the first time I have felt that somebody really does care how I feel. Can I thank you for today and making me feel like my old self, before I had my mastectomy 15 years ago. It may "only" be a bra that nobody sees, but I know it's right and that's the difference. Thank you once again for your time and patience. " Pauline
"I can't tell you how much it means to me to have a pretty bra that fits perfectly! For the first time in four years im happy with what im wearing. The service I received was well above the call of duty, it was amazing. The care, concern and absolute attention to detail has boosted my confidence and made me feel good once again. Thank you so very very much. x x x x" Jane S
"I visited your shop today,and not once did I feel as though this was going to be yet another waste of time. After many bra shopping trips, I have at long last found a shop that not only made me feel comfortable, but the care and attention I recieved was fantastic. At long last I can have pretty bras that are comfortable for the bigger bust and FIT. Thank you so much for your time and patience, see you all again very soon. xxxx." Alison L.
"Just received my order and wanted to say how delighted I am. It was a very fast efficient service, and the goods were beautifully packaged. Once again thanks for the excellent service." Mary G
"Hi, I recieved my swimming suit thankyou,it is absolutely brilliant!! The best by far,the support and shape is great! Thankyou!" Laura W
"Congratulations on your award - I'm thrilled for you! Thanks for making my mother's day yesterday - she felt very special. Thought to myself, when sat in your shop yesterday, how nice it would be to work in such a beautiful place with such caring people. With love and gratitude." Irene.
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